Telehealth | mchc

We are now offering telehealth services!

HOW DO I SCHEDULE A TELEHEALTH APPOINTMENT?

To schedule a telehealth appointment with a medical provider, call 801-429-2000 and a receptionist will be happy to schedule your visit.
You will then receive a welcome email with a username and password. (If you happen to receive two emails, please use the password from the email that was received most recently.)
The welcome email will provide an option to download the mobile Qure4u app. Please download the app, login, and test your connection as soon as possible.
Please enter the username and password provided in the email. Do not register as a new user. You will have the option to change your password after logging into the app.

HOW DO I CHANGE THE LANGUAGE TO SPANISH?

To change the language to Spanish, click on the three-bar icon in the top right corner of the screen. The fifth option (Language/Idioma) will allow you to change the language to Spanish.

I HAVE LOGGED INTO THE TELEHEALTH APP. IS THERE ANYTHING I NEED TO DO BEFORE MY APPOINTMENT?

Yes. Note that the home page is the heart icon on the bottom of the screen. When you click this icon, the following boxes should appear: Update Demographics, Pay Copay, Sign Privacy Notice, Sign Assignment of Benefits, Sign Release of Information and Sign Telehealth Consent Form. Please complete each of these documents. A green checkmark will appear next to the box once it is complete.
- If you have insurance with a copay, you will need to enter your card information into the app. If you do not have insurance, simply click through this section.

HOW DO I BEGIN MY TELEHEALTH APPOINTMENT?

Once you are logged into the app, click the bottom right icon which is the shape of a clock. This will show all your scheduled appointment times. Click the appropriate appointment time.
Click “Start video call here.”
You are ready to go!

HOW WILL PAYMENT WORK?

The price for your telehealth visit will be the same as an in-office visit. Call 801-429-2000 with any questions.